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CEB SOLAR PHOTOVOLTAIC (PV) SCHEME (HOUSEHOLDS)

APPLICATION FORM
FOR RENEWABLE ENERGY (RE) OF CAPACITY UP TO 10 kW

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Home Scam Alert
Official CEB Schemes Alert

Scams & Calculation Errors

Solar Productivity in Mauritius

Unscrupulous installers artificially inflate solar production estimates to make their quotes more attractive. This official CEB Schemes document gives you the tools to detect these practices.

An installer who promises production exceeding 1 750 kWh/kWp/year in Mauritius is very likely using an incorrect calculation method (the Mauritian Max average is 1 761 kWh/kWp/year).

01

The 5 most common fraudulent calculation methods

Analysis based on a 10 kWp installation — Mauritian PVGIS average: 17 610 kWh/year (Max) | 14 090 kWh/year (Min)

See the production table by district →
Scam type Method used Declared production Deviation Estimated overpayment
Total confusion Irradiation Hh × Power 20 160 kWh/an +28 % Rs 885 958
Total omission of losses Tilted irradiation × Power 18 545 kWh/an +18 % Rs 611 476
Underestimated losses Declares a PR of 0.90 16 691 kWh/an +6 % Rs 296 204
False location West coast data for Curepipe 17 604 kWh/an +12 % Rs 451 501
Shading omission Trees, neighbouring buildings ignored 18 076 kWh/an +15 % Rs 531 664
02

The reality of the figures — Unavoidable losses

To convert sunlight into electricity at your outlets, the system undergoes a cascade of unavoidable losses. In Mauritius, the real Performance Ratio (PR) is approximately 0.827 (82.7 % efficiency, 17.3 % losses). Expect 0.5 % à 1 % de pertes supplémentaires par année.

Breakdown for 10 kWp in Mauritius

  1. 1Irradiation on optimal tilted plane (17°) 1 843 kWh/m²/an
  2. 2Theoretical production (0 loss) 18 430 kWh/an
  3. 3Thermal losses (heat) −10,7 %
  4. 4Reflection losses (AOI) −2,9 %
  5. 5Spectral losses −0,7 %
  6. 6System losses (cabling, inverter) −3,0 %
  7. 7Panel losses LID + initial degradation −1,5 %

Real year 1 production — 10 kWp (Mauritian average)

High average — Full North, 20–25°

17 610

kWh/an

Low average — Unfav. orientation (−20 %)

14 090

kWh/an

i.e. 1 761 kWh/kWp/year (Max) | 1 409 kWh/kWp/year (Min)

See the table by district →

Progressive degradation (Years 1–20)

Year 1
Max 17 610 | Min 14 090
Year 10
Max 16 818 | Min 13 458
Year 20
Max 15 935 | Min 12 748
03

Concrete example — Fraudulent quote vs reality

Installation 10 kWp in Curepipe — CEB Tariff : Rs 6,95/kWh (SSDG)

Indicator Fraudulent quote Reality Max (Full North) Reality Min (Unfav. orient.)
Year 1 production 20 160 kWh/an 17 610 kWh/an 14 090 kWh/an
Year 1 revenue Rs 140 112/an Rs 122 390/an Rs 97 926/an
Production difference −2 550 kWh/an −6 070 kWh/an
Financial loss over 20 years Rs 354 450 Rs 843 730
04

Why are these errors so widespread?

1

Confusion between irradiation and production

Irradiation (kWh/m²) measures the solar energy received per square metre. Production (kWh) is what your installation actually generates after all losses. Multiplying irradiation by power without applying the PR gives an overestimation of 28 %.

2

Using data from the wrong location

Mauritius has very varied terrain. The West Coast (Flic en Flac) receives 15 % more irradiation than the central plateau (Curepipe). Using West Coast data for an installation in Curepipe artificially inflates estimates.

3

Omission of thermal losses

Solar panels lose efficiency when they heat up. In Mauritius, with high temperatures, thermal losses represent approximately 10.7 % of theoretical production. Omitting them amounts to overestimating production by 12 %.

Important note

The official reference tool is PVGIS (Photovoltaic Geographical Information System) from the European Commission. It uses SARAH3 satellite data and is recognised by the CEB as the reference for solar productivity calculations in Mauritius.

The Mauritian PVGIS average is 17 610 kWh/an pour 10 kWc (Max, plein Nord). Tout devis annonçant plus de 20 000 kWh/an pour 10 kWc est suspect.

05

How to protect yourself — Checklist before signing

Before signing a quote for a solar installation in Mauritius, demand the following :

Demand the PVGIS report

Request the PDF generated by the European PVGIS tool (SARAH3 version) with the exact GPS coordinates of your property.

Demand the 20-year degradation table

The quote must include the year-by-year production decline (−0.5 %/year). Constant production over 20 years is an error.

Look for the Energy Production line

Never look at the Irradiation line. Only the energy produced (in kWh) matters. These are two fundamentally different data points.

Check system losses

Losses related to cabling and the inverter must be clearly identified, around 3 % minimum.

Beware of yields > 1 750 kWh/kWc/an

In Mauritius, the high average (full North, optimal orientation) is 1 761 kWh/kWp/year. Any quote declaring more than 1 750 kWh/kWp/year must be verified on PVGIS.

Official reference

European Commission, Joint Research Centre — Photovoltaic Geographical Information System (PVGIS)

Accéder à PVGIS
06

Behavioural & contractual warning signs

Beyond calculation errors, certain behaviours and commercial practices are immediate alarm signals. Here are 8 situations to avoid.

Critical — 3
High — 3
Moderate — 2
Warning signRisk level: Critical

Abnormally low price

A quote more than 30 % below market average (Rs 350 000–550 000 pour un système 5 kWc + batterie) cache presque toujours du matériel de contrefaçon, une sous-dimensionnement délibéré ou l'absence de garantie réelle. Le prix bas est la première technique de vente des installateurs peu scrupuleux.

Warning signRisk level: Critical

Absence of detailed written contract

Every commitment must be formalised by a signed contract mentioning : the exact brand and model of each component, installed power, manufacturer and labour warranties, installation and CEB connection timescales, and termination conditions. A verbal quote or a simple purchase order does not protect you.

Warning signRisk level: Critical

Pressure to sign immediately

"This offer expires tonight", "only 2 slots left this month", "the price will increase tomorrow" — these phrases are pressure selling techniques. No serious installer requires you to sign the same day. Always take at least 48 to 72 hours to compare and re-read the contract.

Warning signRisk level: High

Refusal to specify brands and models

An installer who refuses to mention the exact brands of panels, inverters and batteries before signing is reserving the freedom to substitute cheaper equipment after payment. Systematically demand complete references (brand, model, serial number) in the contract.

Warning signRisk level: High

High cash deposit demand

A deposit exceeding 30 % du montant total, demandé en espèces ou par virement immédiat sans reçu officiel, est un signal d'alerte fort. Privilégiez les paiements par chèque ou virement bancaire traçable, et ne versez jamais plus de 30 % avant le début des travaux.

Warning signRisk level: High

Inability to provide client references

A serious installer can put you in contact with existing clients or provide photos of recent installations with verifiable addresses. The total absence of references, or unverifiable references, is a major warning sign.

Warning signRisk level: Moderate

Promise of "guaranteed" and fast CEB connection

Connection to the CEB network depends exclusively on the CEB and can take 3 to 12 months depending on the area. No installer can "guarantee" a connection timeframe. Such a promise reveals either a lack of understanding of the process, or a deliberate attempt at manipulation.

Warning signRisk level: Moderate

Absence of maintenance clause in the contract

A solar system requires regular maintenance (panel cleaning, connection checks, firmware updates). A contract that mentions no post-installation maintenance obligation leaves the customer without recourse at the first failure. Demand an after-sales clause with maximum intervention time.

💡 Understanding real market prices

The "abnormally low price" warning sign only makes sense if you know the real price ranges. Discover the 4 financing options (cash, credit, leasing, rental) and their honest cost analysis.

Options de financement
07

Typical profiles of unscrupulous actors

Beyond technical errors, certain actors in the Mauritian solar market operate with deliberately misleading commercial practices. Here are the 4 profiles to identify before signing anything.

No names are cited in this section. These profiles are behavioural archetypes observed in the Mauritian market and do not target any particular company.
Risk profileCritical

The opportunistic salesperson

Salesperson without technical training

This profile is often a salesperson recruited for their ability to sell, without any training in electricity or solar energy. They perfectly master pressure selling techniques but are unable to answer a precise technical question. They rely on marketing brochures and uncalibrated internal simulators to produce attractive figures. Their goal is signing the contract, not the quality of the installation.

Warning signs

  • Cannot explain the Performance Ratio calculation
  • Avoids questions about component brands
  • Insists on the "exceptional discount" valid today only
  • Proposes a "signing meeting" from the first contact
Risk profileCritical

The fake technician

General electrician without PV qualification

This profile is an electrician or handyman who improvises as a solar installer without specific training in photovoltaic systems. They can do basic wiring but ignore CEB standards, Grid Impact Assessment requirements, anti-islanding protections and earthing rules specific to PV installations. Their installations rarely pass CEB inspection on the first attempt, and manufacturer warranties are often voided due to lack of an approved installer.

Warning signs

  • Does not mention the Grid Impact Assessment (GIA)
  • Unable to cite IEC 62446 or IEC 60364-7-712 standards
  • Offers a very low price without engineering firm
  • No CEB registration number as approved installer
Risk profileCritical

The "discounts" and subscription seller

Aggressive marketing, long-term commitment

This profile uses a sophisticated marketing arsenal : fictitious "government" discounts, offers "limited to 10 clients", solar subscription cards with opaque monthly payments, or promises of "guaranteed zero CEB bill". The proposed contracts often include automatic renewal clauses for 10 to 15 years, high termination penalties, and unilateral tariff revision terms. Form takes precedence over substance : professional website, showroom, company car — but no verifiable technical references.

Warning signs

  • Talks about "government subsidy" without official CEB reference
  • Proposes a "solar subscription" with fixed monthly payments for 10+ years
  • Uses terms like "guaranteed zero bill" or "guaranteed profitability"
  • Contract with unilateral tariff revision clause or termination penalty > 20%
Risk profileHigh

The ghost subcontractor

Facade company, delegated execution without control

This profile presents a structured facade company (website, professional quotes, signed contract) but subcontracts the entire installation to unqualified, sometimes informal teams. The client signs with a legal entity but the installation is carried out by people with no contractual link to that entity. In case of problems, the facade company declares itself not responsible for subcontractors. Warranties are unenforceable because the actual installer is not party to the contract.

Warning signs

  • Impossible to identify the technicians who will intervene
  • Refusal to mention subcontractors in the contract
  • The signatory company has no verifiable physical address in Mauritius
  • After-sales service provided by "a partner" not named in the contract
08

How to verify an installer before signing

Three concrete steps, accessible to all, to validate the legitimacy of an installer before any financial commitment.

01

Verification at the Registrar of Companies

Any serious installer is a legally registered company in Mauritius. Check its existence, status (active/inactive), creation date and directors on the official Registrar of Companies portal.

Ask the installer for the Business Registration Number (BRN) before the meeting. A refusal is an immediate warning sign.

Accéder au Registrar of Companies
02

Request for CEB references

Demand the list of installations connected to the CEB network with corresponding CEB file numbers. The CEB can confirm that an installation has been approved and connected. An installer without any verifiable CEB reference has no provable track record.

Ask for at least 3 references of SSDG or MSDG installations connected in the last 24 months, with address and connection date.

Contacter la CEB
03

MQA register consultation

The Mauritius Qualifications Authority (MQA) certifies technicians and installers in technical trades. Verify that the technicians who will work at your premises hold an MQA certification in electricity or renewable energy. This is a minimum guarantee of competence recognised by the Mauritian state.

Ask for the MQA certification number of the lead technician. Certifications are nominative and verifiable online.

Accéder au portail MQA

These verifications take less than 30 minutes and can save you years of litigation. A serious installer will welcome these requests — it's a sign of professionalism, not distrust.

Download the checklist

Print this checklist and bring it to your meetings with installers.

Télécharger PDF

Know the mandatory installer standards

A good calculation is not enough — the installer must also be qualified. Discover the minimum requirements for engineering firms, certified engineers and documented experience.

Voir les standards